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Bug related to the membership status

Posted: March 18th, 2009 12:33 am
by PianoMed
Here is another error.

I just received an e-mail from this website with the heading "Warning, this is the last day of your free trial.", saying the following:

Hi PianoMed,

I wanted to check in and let you know that you
must upgrade your membership today or else miss

However, if I click "Account" => "Payment History", I read (as expected):

- - -

Your payment history
Product Period Payment System Amount
7-Day Free Trial 03/12/2009 03/19/2009 Free 7-Day Trial $0.00

- - -

Thus, here it says that my subscription lasts until Thursday (as it should).

This is yet another error, and one that worries you more than some others. If I buy a two-year subscription, will I receive an e-mail much sooner than that, telling me that my membership has almost run out and that I need to extend it immediately, i.e. pay some more money?

It is well-known that many errors etc. associated with a website makes more people reluctant about using their credit cards, which might be worth contemplating.

Posted: March 25th, 2009 5:31 pm
by maxiewawa

Spaciba for pointing out that error. We'll be sure to fix it as soon as possible. Sorry for not picking up on it sooner too.

Thanks again.