Start Learning Russian in the next 30 Seconds with
a Free Lifetime Account

Or sign up using Facebook

Bug related to the membership status

PianoMed
Been Around a Bit
Posts: 20
Joined: March 11th, 2009 8:40 pm

Bug related to the membership status

Postby PianoMed » March 17th, 2009 3:33 pm

Here is another error.

I just received an e-mail from this website with the heading "Warning, this is the last day of your free trial.", saying the following:

Hi PianoMed,

I wanted to check in and let you know that you
must upgrade your membership today or else miss
out.

However, if I click "Account" => "Payment History", I read (as expected):

- - -

Your payment history
Product Period Payment System Amount
7-Day Free Trial 03/12/2009 03/19/2009 Free 7-Day Trial $0.00

- - -

Thus, here it says that my subscription lasts until Thursday (as it should).

This is yet another error, and one that worries you more than some others. If I buy a two-year subscription, will I receive an e-mail much sooner than that, telling me that my membership has almost run out and that I need to extend it immediately, i.e. pay some more money?

It is well-known that many errors etc. associated with a website makes more people reluctant about using their credit cards, which might be worth contemplating.

maxiewawa
New in Town
Posts: 4
Joined: October 3rd, 2008 1:26 pm

Postby maxiewawa » March 25th, 2009 8:31 am

Hej,

Spaciba for pointing out that error. We'll be sure to fix it as soon as possible. Sorry for not picking up on it sooner too.

Thanks again.
Get 40% OFF

Return to “Technical Support”