Start Learning Russian in the next 30 Seconds with
a Free Lifetime Account

Or sign up using Facebook

Bug related to the membership status

Can't get the new lesson to play? Having troubles downloading the supplemental material? Post your technical questions here, and we'll help you out.
PianoMed
Been Around a Bit
Posts: 20
Joined: March 12th, 2009 5:40 am

Bug related to the membership status

Postby PianoMed » March 18th, 2009 12:33 am

Here is another error.

I just received an e-mail from this website with the heading "Warning, this is the last day of your free trial.", saying the following:

Hi PianoMed,

I wanted to check in and let you know that you
must upgrade your membership today or else miss
out.

However, if I click "Account" => "Payment History", I read (as expected):

- - -

Your payment history
Product Period Payment System Amount
7-Day Free Trial 03/12/2009 03/19/2009 Free 7-Day Trial $0.00

- - -

Thus, here it says that my subscription lasts until Thursday (as it should).

This is yet another error, and one that worries you more than some others. If I buy a two-year subscription, will I receive an e-mail much sooner than that, telling me that my membership has almost run out and that I need to extend it immediately, i.e. pay some more money?

It is well-known that many errors etc. associated with a website makes more people reluctant about using their credit cards, which might be worth contemplating.

maxiewawa
New in Town
Posts: 4
Joined: October 3rd, 2008 10:26 pm

Postby maxiewawa » March 25th, 2009 5:31 pm

Hej,

Spaciba for pointing out that error. We'll be sure to fix it as soon as possible. Sorry for not picking up on it sooner too.

Thanks again.
Get 28% OFF Basic, Premium & Premium PLUS


Return to “Technical Support”

cron