Start Learning Russian in the next 30 Seconds with
a Free Lifetime Account

Or sign up using Facebook

This sucks! Can't get itunes to down load premium feed!

Can't get the new lesson to play? Having troubles downloading the supplemental material? Post your technical questions here, and we'll help you out.
StephenB
New in Town
Posts: 1
Joined: October 13th, 2009 12:39 am

This sucks! Can't get itunes to down load premium feed!

Postby StephenB » October 20th, 2009 4:14 am

I've sent emails to support with no response. I can't get itunes to download premium feeds. I put my user name and password in and it says username or password incorrect. I log in to reussianpod101.com just fine with that info. What gives?!?!?!?!??

super_user
New in Town
Posts: 8
Joined: September 18th, 2008 12:02 am

Postby super_user » July 10th, 2010 1:42 pm

Hello StephenB,
I am sorry to hear that support never got back to you. The username/password in the Premium Feed are case-sensitive. Please be sure to enter both exactly as you did when you signed up.
I hope this helps.
Team RussianPod101.com

Get 28% OFF Basic, Premium & Premium PLUS
ergin
New in Town
Posts: 2
Joined: December 7th, 2009 5:31 pm

Postby ergin » July 19th, 2010 5:57 pm

I have the same problem(basic account)

super_user
New in Town
Posts: 8
Joined: September 18th, 2008 12:02 am

Postby super_user » July 19th, 2010 9:46 pm

@ergin - We are sorry to hear that you're having a problem downloading our Basic iTunes feed. Kindly email us at contactus[at]russianpod101.com and a customer service rep will help you resolve the issue as soon as possible. Thank you and apologies for the inconvenience.


Return to “Technical Support”

cron